Frequently Asked Questions
How do I find my best Footwear Size?
We offer a sizing guide on all our footwear, for your convenience. Our Footwear sizing is always displayed in US sizes.
Some models like the Adidas Yeezy and the Nike React Phantom offer a tigher than normal fit.
The item I'm after is sold out? Can I be notified when it restocks?
Due to the nature of our store, many of our products may be limited in stock or may sell out quickly. We will always seek to source and restock these as quickly as possible, however there is unfortuntely no guarantee thereof. In order to keep tabs on all restocks, be sure to follow @doughstore_ on intagram, ensuring to check our stories each morning. We recommend visiting our store early, in order to avoid disspointment.
To sign up for a restock notification, select any sold out size you are after. Here, you will be given an option to "Alert Me when Restocked".
How much does shipping cost?
Our Australia Wide Express Shipping option is free on all orders.
Same Day Delivery free for customers within 10KM of our store, and $4.95 flat for customers outside of this zone.
How long does delivery take?
Delivery estimates will vary depending on your location. We offer Australia Post Express Shipping as standard on all orders Australia wide. To calculate shipping to your region use this Shipping Estimator
For Customers within Sydney Metro, we also offer a Same Day Shipping option available at checkout. This option is available between Monday-Friday. Orders placed before 1PM are guaranteed delivered the same day. Orders placed after 1PM are guaranteed for the next day.
Can I cancel or update my order?
If you would like your order edited or altered, its essential that you contact us at Info@doughstore.com.au prior to your order being despatched.
